A Client Of Automation

We often publicise the IT leaders who build IT platforms for BFSI and other sectors. However, we need to also understand what the BFSI sector clients want from the IT industry. Nafees Ahmed, Group Head, Chief Information Officer, Indiabulls Group, gives us an insight into the way IT platforms are being adopted in the IT sectors and the kind of needs they have. These insights are invaluable for the IT industry

- Archana Verma

About your work and your organisation

I am Nafees Ahmed, working as a CIO with Indiabulls Group. I have been with this group for the last 14-15 years. I’m taking care of the complete IT needs of Indiabulls group’s all entities. We have single IT team which is taking care of all the group entities. We’re in housing finance, consumer finance, in securities finance, mutual funds and asset management.

What kinds of IT solutions are important for an organisation like yours?

Earlier, 14-5 years ago, IT was used to work as a support function by using PCs, laptops etc and there used to be some ERP solutions. However, in the last 3-4 years, there has been a hue change in the IT role in the organisations. Hence, we have started our digital journey in this period. We have gone for a complete digital transformation in the Indiabulls group. Earlier whatever work was done in the physical world, now most of the work is being done in the digital world. So, the requirement of technology has also changed drastically. Our leadership firmly believes that IT is not important only for the growth of the company; it’s even important for the survival of the businesses. Whatever we’re doing, there are many fintech companies coming up in the same sector. We’re facing competition from them. So, technology is very important for us.