Got a broken phone screen? Here's how to recover your data

It's difficult but not impossible.

- THOMAS JOOS

Even if the display of your phone or tablet with iOS/iPadOS or Android is damaged and operation is impossible, there are various ways to recover your data.

However, there is no guarantee of success.

The first step to recovering the data should always be to connect your normal charging cable to the smartphone and connect it to the PC or Mac. In many cases, this will allow you to access the data on the device and synchronise it with the PC or Mac.

With a bit of luck, you will be able to save the data on your iPhone and Android smartphone if you have not already set up synchronisation with iCloud or Google Drive. Unfortunately, the mobile phone can sometimes be seen on the PC or Mac, but the content cannot be accessed. The following tips can help here.

If nothing really works, it is best to go to a repair centre. Advise them not to delete the data or install any firmware updates. This will give you a chance to access your personal data. In this article, we also show you how you can operate the smartphone with a computer mouse if only the touch function is defective but you can still recognise something on the display.

Extra tip: Check whether you have insurance for your smartphone that you took out when you bought it. This won't save your data, but you can at least use the insurance to cover the repair.

AVOID DATA LOSS THROUGH BACKUP AND SYNCHRONISATION