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ACTIONS AI ASSISTANT AIMS TO OUTDO CHATGPT WITH SERVICE-DRIVEN TASKS

AppleMagazine

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May 23, 2025

Imagine telling your phone to book a haircut, reserve a table for dinner, or send a job reference, and watching it handle everything in moments—no apps, no websites, just results.

ACTIONS AI ASSISTANT AIMS TO OUTDO CHATGPT WITH SERVICE-DRIVEN TASKS

That's the bold idea behind “Actions,” a new AI assistant launched last week, designed to go beyond ChatGPT’s chatty responses by tackling real-world tasks.

For everyday users, service providers, and tech enthusiasts, Actions promises to streamline life in a $2 trillion AI market, turning voice or text prompts into completed actions like never before.

Unlike ChatGPT, which shines at answering questions, Actions is all about getting things done, connecting directly to service systems to make bookings or process payments.

Built by a group of European tech firms, it’s in beta with big plans to redefine how we access services, from healthcare to hospitality. But with privacy concerns and technical hurdles looming, can it live up to the hype?

imageWHAT MAKES ACTIONS TICK

Actions is a task-oriented AI that acts like a digital personal assistant, linking users to service providers through a single platform. Say “Get me a dentist appointment next week,” and it scans clinic schedules, books a slot, and adds it to your calendar in seconds.

It uses natural language processing to parse your request, then taps APIs to connect with booking systems, payment platforms, or email services.

Right now, it’s in beta, working with 50 providers across the UK and parts of Europe, covering tasks like restaurant reservations or sending professional references.

The system's strength is its integration—think of it as a middleman who speaks every digital language. For example, it can pull details from your LinkedIn to craft and send a job reference formatted to an employer's specs, something ChatGPT can't do with its text-only limits.

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