How Al is transforming business travel for the modern professional

IN TODAY’S fast-paced corporate landscape, the demands of business travel continue to evolve, challenging travellers to navigate logistics, schedules and changing policies while on the go.

- ZAMANDOSI CELE

Despite the invaluable experience provided by a dedicated travel manager, artificial intelligence (Al) has stepped into the spotlight, subtly working behind the scenes to enhance and streamline the travel journey.

It’s no longer just about finding the best fares as Al has become an essential partner in crafting a smoother, more personalised travel experience.

From curating itineraries to anticipating your needs, here are five key ways AI is revolutionising business travel, according to Mummy Mafojane, the productive operations leader at FCM.

Plotting the perfect itinerary

“Ever checked into a hotel and found that your room was equipped with tailored amenities or delightful surprises?

Chances are, Al was at work, analysing your previous travel patterns and preferences to enhance your stay,” said Mafojane.