Singtel 5G users get network upgrades at no extra cost

Automatic upgrades offer wider coverage, faster speeds amid intensifying competition

- Krist Boo

Singtel is upgrading its 1.5 million 5G customers to a new network at no extra cost amid an intensifying battle for mobile users.

The automatic upgrades, which began in February, offer wider coverage.

Since early May, customers on Singtel's SIM-only Plus, Ultra and L plans and its higher-priced 5G options have been enjoying four times faster speeds and guaranteed network access even during peak periods.

These plans cost about $10 more a month compared with basic options such as the SIM-only Lite plan at $24.50 a month for 150GB of 5G data, among other features.

Users of the premium-tier plans also get dedicated customer support and real-time cyber threat protection, including while roaming overseas.

Singtel executives said at a briefing on May 15 that the telco also deployed its 700MHz spectrum in February, which has boosted coverage by up to 40 per cent in high-rise buildings, indoor and underground spaces and remote areas.