New options for booking ride-hailing services do not serve parents well

I refer to the article "Ride-hailing passengers can now request child seats, extra boot space for wheelchairs" (Dec 4).

- Tan Yee Kiat

As my wife and I are safety-conscious, we take pains to install car seats for our children (a two-year-old and a three-month-old) as much as possible in taxis and private-hire vehicles (PHVs).

This normally takes about five to 10 minutes before each trip, but we have decided to do this even at the risk of being charged the waiting time.

I do not intend to use any of the so-called new services because they do not serve parents at all. There are numerous reasons.