Transforming recruitment in the TES sector

IN THE Temporary Employment Services (TES) sector, technology is redefining how companies connect with the right talent, and how quickly and accurately it can happen.

- PIERRE BEKKER

With smart tools like Artificial Intelligence (AI), automation, and integrated digital platforms, TES providers in South Africa are now working more efficiently and delivering better results for both employers and job seekers. But this shift isn't about replacing recruitment specialists with machines. Instead, it's about empowering TES professionals to work smarter, focus on strategic relationships, and offer real value in a fast-changing labour market.

AI makes smarter, faster matches

One of the biggest challenges in the TES environment is managing high volumes of CVs while in the pursuit of matching the right candidate to the right role in record time.

Traditionally, this meant that recruiters would spend hours manually reviewing CVs and cross-referencing job descriptions.

But AI is changing that. By analysing job descriptions and comparing them to candidate profiles using keywords and contextual relevance, AI tools can quickly identify patterns, rank applicants, and prioritise the best matches. These algorithms continuously improve over time, learning from past hiring decisions to enhance future results.

This doesn't just reduce the time it takes to fill a position; it also improves the quality of the match because AI considers factors like availability, experience, and even previous performance to ensure the right person lands in the right role, the first time.

Automation shifts recruiter's focus