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GCCs hit infra, talent pool roadblocks in tier-2, 3 cities

The New Indian Express Chennai

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August 31, 2025

GLOBAL Capability Centres (GCCs) continue to mushroom in India's tier-1 cities, but their expansion into tier-2 and tier-3 locations — once hailed as the next big hubs — is progressing slowly due to gaps in talent availability and infrastructure.

- SANAL SUDEVAN @ Chennai

According to a Nasscom Zinnov report, GCCs in smaller cities grew modestly, with their share rising from 5% in FY2019 to 7% in FY2024. In South India, Coimbatore (25+ centers), Kochi (20+) and Thiruvananthapuram (20+) have emerged as leading hubs. By 2024, over 220 GCCs were operational in tier-2 and tier-3 cities, employing around 82,000 people. Nationwide, India is home to nearly 3,000 GCCs.

The New Indian Express Chennai

यह कहानी The New Indian Express Chennai के August 31, 2025 संस्करण से ली गई है।

हजारों चुनिंदा प्रीमियम कहानियों और 10,000 से अधिक पत्रिकाओं और समाचार पत्रों तक पहुंचने के लिए मैगज़्टर गोल्ड की सदस्यता लें।

क्या आप पहले से ही ग्राहक हैं?

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