Public relations vs marketing: How can PR elevate your small business venture

PUBLIC relations (PR) and marketing are often terms that are used interchangeably.

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In business, both functions are critical in building a successful brand. This makes understanding the difference between them difficult, especially for small business owners.

However, these functions serve different purposes and understanding the difference can be a game-changer for growth for small and medium-sized enterprises (SMEs).

The rising implementation of PR by businesses is becoming more evident across Africa.

Recent research by the African Public Relations Association (APRA) and the Public Relations and Communications Association (PRCA) found that 38% of business leaders now rely more heavily on PR counsel, a 31% increase from 2024.

Although sometimes the objectives, goals, and even some tactics used in PR and marketing may be closely related, marketing is all about promoting products and driving sales, while PR focuses on shaping your business' reputation and building trust with your targeted audience. For SMEs, this is particularly important as a strong reputation can open doors, attract partners, and create long-term customer loyalty.

Here's how PR can elevate your small business and why it should complement your marketing efforts: