Know your rights around private parking charges

YOUR CONSUMER RIGHTS CHAMPION

- MARTYN JAMES

Private parking tickets are back in the news at the moment.

In one sense, that's a good thing, because there's a new code in place that makes it easier to appeal or reduce some charges.

However, many readers have been in touch to complain about being penalised for not paying a ticket quickly enough, to argue they've been billed in error or charged for minor mistakes.

So what are your rights with private parking charges? Here’s my guide.

WHAT'S NEW?

A new code of practice for parking on private land was introduced in October 2024. On the plus side, this now means:

■ There should be a 10-minute grace period when your ticket expires, just in case you are slightly delayed.

■ Fines should not be applied for minor errors. This includes things like entering an incorrect number or letter on a machine or on the phone.

■ All signs must be clear and must meet a standard set of rules. The signs must be easy to read for a driver passing them.