DILG launches 911 regional command center in Cebu City

Emergency response in Cebu and across the Visayas is poised to become faster, smarter, and more localized with the launch of the Philippines' first 911 Regional Command Center in Cebu City on Saturday, October 25.

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Spearheaded by Department of the Interior and Local Government (DILG) Secretary Jonvic Remulla, the event marked a significant milestone in the nationwide rollout of the Unified 911 system.

Strategically located at the PLDT Jones Office, the Visayas Regional Command Center integrates police, fire, medical, and rescue services under one roof.

It employs Next Generation Advanced (NGA) technology to accurately pinpoint caller and responder locations, consolidate communication channels, and streamline incident management.

"Today, we have one number: 911. It's not just about the number—it's about being Filipino," said Secretary Remulla. "Whether you're in Manila, Cavite, Cebu, or Mindanao, the service must be the same. We respect each other enough to make that happen."

A key feature of the center is its Visayan-speaking operators, ensuring that language and cultural barriers do not hinder lifesaving assistance.

The facility is designed to serve Cebu, Bohol, and neighboring provinces with real-time coordination and faster dispatch.