A week with no power

RIETONDALE: RESIDENT GOES THROUGH HELL BEFORE RECONNECTION

- Marizka Coetzer

It took a Tshwane resident more than 60 calls, more than 50 escalations and more than 20 e-mails to get her power back on and more than R4 000 in fuel to survive for the week.

Rietondale resident Corne Marx said after eight days, her 82-year-old mother and 77-year-old husband could take a hot bath without her having to boil water on a gas stove.

"I am very grateful," she said.

Marx said she was still stunned that it took more than 60 calls, more than 50 escalations, more than 20 e-mails, more than R4 000 in fuel and all the related losses, such as time she couldn't work, for Tshwane to fix something that was so simple.