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AI-enabled tools to streamline complaint handling at RBI: MoS Finance
The Business Guardian
|December 03, 2025
The Union Finance Ministry on Tuesday said an upgrade of the Complaint Management System is being envisaged with advanced features and AI-enabled tools to streamline complaint handling at the Reserve Bank of India (RBI).
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While answering an unstarred question in Rajya Sabha, the Minister of State (MoS), Ministry of Finance, Pankaj Chaudhary, said, “The process of complaint resolution is being streamlined through revision in the Reserve Bank-Integrated Ombudsman Scheme.”
यह कहानी The Business Guardian के December 03, 2025 संस्करण से ली गई है।
हजारों चुनिंदा प्रीमियम कहानियों और 10,000 से अधिक पत्रिकाओं और समाचार पत्रों तक पहुंचने के लिए मैगज़्टर गोल्ड की सदस्यता लें।
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