NHS system now running smoothly after early chaos

TECHNOLOGY LAUNCH CAUSED CRITICAL INCIDENT

- By RUCSANDRA MOLDOVEANU

NOTTINGHAM hospital bosses have marked the launch of a “complex” new system following a challenging start that led to a critical incident.

The new electronic patient record (EPR) system was introduced at Nottingham University Hospitals NHS Trust (NUH), which runs the Queen’s Medical Centre (QMC) and City Hospital, in November.

But the Nervecentre systems performed “slower than expected”, leading to a two-day critical incident the day after the launch.