IEPFA's digital revamp to make claim approval faster and easier

Getting refund of shares, unclaimed dividends, matured deposits and debentures is likely to get easier for investors and their heirs with the Investor Education and Protection Fund Authority (IEPFA) that manages these assets set to complete its digital transformation in months.

- Gireesh Chandra Prasad

IEPFA's search facility for such financial entitlements of investors and their processing will get more technology support to make the process seamless. The technological change is likely to be completed by March 2025, two persons aware of the development said.

IEPFA's new search facility is currently running on a beta or testing and feedback mode. "IEPFA is trying for artificial intelligence-based checking of documents received along with the claim. Also, certain processes manually done will be fully automated," said one of the persons quoted above.