More to be done to give reassurance to cab users

The majority of respondents to the survey were female, aged under 40 and living in the Chorley area.

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One third of respondents said they had felt unsafe in taxis, with greater numbers of women feeling unsafe. Furthermore, many journeys took place in the evening and were associated with nights out.

Initiatives to address safety of people out at night are found in many areas, including in Blackpool.

Such schemes enable people out in town and city centres at night to safely access spaces and call taxis.

However, these findings suggests that such schemes may also need to work more with taxi companies to provide greater reassurance to their users about their safety.

Further research might explore passengers' experiences in more depth through qualitative methods.

The very small number of respondents reporting incidents in this study noted that they lacked a positive police response when incidents were reported.