IRCTC TO ROLL OUT STAFF UNIFORMS WITH QR CODES TO ADDRESS PLAINTS OF OVERCHARGING

In a bid to address complaints of overcharging by vendors inside long-distance trains, the Indian Railway Catering and Tourism Corporation (IRCTC) will issue new staff uniforms, which will feature a QR code displaying the menu with official rates and a helpline number for passengers to complain, officials aware of the details said on Thursday.

- Shashank Rao

While staffers in premier trains such as Vande Bharat and Rajdhani will get navy blue jackets, the employees of other trains will wear light blue t-shirts, officials said.