Dewa, Microsoft organise event on utilising AI to enhance productivity

Dubai Electricity and Water Authority (Dewa), in collaboration with Microsoft, organised an event on utilising advanced artificial intelligence (AI) capabilities in enhancing productivity and stimulating creativity in the work environment.

- 

The event included panel discussions and workshops on advanced solutions provided by cooperating AI to streamline day-to-day tasks, strengthen collaboration between working teams and improve time management by automating processes.

Participants highlighted the practical potential of AI in different work environments and its ability to keep pace with the demands of the modern job market, enabling individuals and institutions to focus on key priorities.

The event also introduced Dewa employees to the functionalities of the Microsoft 365 Copilot smart assistant that Dewa provides to its employees to improve performance and productivity, as well as enhance the happiness of employees and customers.

Participants also explored opportunities to develop Dewa's stakeholder happiness plan. The updated plan included ways to provide a pioneering, value-added experience that enhances the happiness of all stakeholders and provides quality and proactive services based on an accurate understanding of their needs. This is expected to establish Dubai's global leadership and competitiveness in various fields of AI by using it in constructive and positive ways for the benefit of several stakeholders, enhancing the quality of life and happiness.