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CALI pushes for advice reforms as Aussies turn to AI

Financial Standard

|

March 23, 2026

More Australians are turning to artificial intelligence (AI) for insurance advice, underscoring the need for the government to deliver on its advice reforms, the Council of Australian Life Insurers (CALI) said.

- Riddhima Talwani

Research by CALI found three in five Australians trust financial advice received from AI-powered programs such as ChatGPT.

CALI warned this growing dependence on informal channels puts working Australians at greater risk of making life-changing financial decisions based on information from unregulated sources.

"This isn’t just asking AI to draft an email or fix some grammar. This is real life. We can’t leave Australians with no other option but to put their financial future in the hands of an AI chatbot," CALI chief executive Christine Cupitt¹ said.

Financial Standard

यह कहानी Financial Standard के March 23, 2026 संस्करण से ली गई है।

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