Enhancing telecom networks

OVER THE PAST year, the telecom industry has reached an inflection point in its evolution toward more tailored, resilient and intelligent mobile experiences.

- NEERAJ VYAS

Today’s networks are shifting from reactive rules based systems to intelligent environments that can sense, interpret and act with purpose. This shift is powered by a new class of intelligence - agentic AI.Automation has supported telecom operations for decades by enabling scale, reducing errors and delivering predictable performance.But with the rising complexity of 5G, edge cloud deployments and advanced enterprise use cases, traditional automation is no longer enough. Agentic AI represents a significant evolution. Instead of simply executing predefined instructions, intelligent agents understand high level objectives, translate them into network actions, and learn from every decision they make.They operate with awareness of context, conditions and desired outcomes. As networks become increasingly intent-driven, intelligent agents will orchestrate and