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'Premiumisation remained a defining trend this festive season'

Financial Express Kochi

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October 28, 2025

As festive shopping spreads beyond metros, smaller cities are driving record growth for Amazon India.

The 2025 Great Indian Festival saw 2.76 billion customer visits, with nearly 70% from tier 2 and 3 cities, reflecting a shift towards premium choices and faster deliveries. Saurabh Srivastava, vice-president, Amazon India, discusses with Geetika Srivastava the evolving shopping trends, the role of Al, and Amazon’s focus on convenience and value. Excerpts:

What emerging consumer patterns have you seen in tier 2 & 3 cities this festive season, and how is their shopping behaviour different?

During Amazon Great Indian Festival 2025, Amazon India recorded over 2.76 billion customer visits, with 70% from tier 2 and 3 cities, shopping for everything from smartphones and smart TVs to sarees, festive decor, beauty products, and everyday essentials. This year also saw the highest-ever number of sellers registering sales, spanning diverse regions such as Himachal Pradesh, Uttara-khand, Karnataka, Tamil Nadu, Bihar, West Bengal, Goa and Gujarat. Two-day deliveries to Prime members in tier 2 and 3 cities grew by 37% year-on-year. Premiumisation remained a defining trend. Premium smartphones (above ₹30,000) grew by 30%, with 65% coming from tier 2 and 3 cities. Fashion and beauty saw upto 95% yo-y growth in these cities. Amazon Bazaar saw new customers grow by over 400%, with over 65% of users from tier 2 and 3+ cities. Seller success also reached a new high, with the highest-ever participation of small and medium businesses.

Amazon launched Rufus, its GenAI-powered shopping assistant in India. How has Al adoption impacted shopping behaviour?

Financial Express Kochi से और कहानियाँ

Financial Express Kochi

'Any earnings disappointment could trigger short-term corrections'

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America can’t win by targeting Alibaba

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ICICl PRUDENTIAL ASSET Management (AMC) is close to securing an approval from the Securities and Exchange Board of India (Sebi) to go public, sources said.

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Legacy FMCG brands dominate q-comm baskets

QUICK COMMERCE MAY be adding delivery speed, but it isn’t changing who controls the household basket.New platform data show that traditional FMCG players— not digital-first brands—continue to command the bulk of consumer spending on daily-use staples across apps such as Blinkit, despite an explo- sion of choice.

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India signs $93-million deal with US for Javelin anti-tank system, Excalibur projectiles

THE US HAS approved the sale of Excalibur guided artillery projectiles, Javelin antitank missile system and related equipment worth nearly $93 million to India, saying it will improve the country’s capability to strengthen its defence and deter regional threats.

time to read

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'GST 2.0 transformational for FMCG'

Consumer goods major Marico sees urban growth picking up in the second half of FY 26, led by easing inflation, GST cuts, a low base and a favourable policy environment.

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5G subscriptions may cross 1-bn mark by 2031

INDIA IS EXPECTED to have over 1 billion 5G subscriptions by the end of 2031, the Ericsson Mobility Report released on Thursday said, underscoring the steady uptake of the service in a nation that accounts for the highest mobile data traffic per smartphone.

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ED files chargesheet against Vadra in UK-linked PMLA case

THE ENFORCEMENT DIRECTORATE on Thursday filed a chargesheet against businessman Robert Vadra, husband of Congress MP Priyanka Gandhi Vadra, in a money laundering case linked to fugitive UK-based arms consultant Sanjay Bhandari, officials said.

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'Good trade deal' with US will support rupee stability: Malhotra

e ‘Central bank doesn’t target any level for the rupee’

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'Cinema-going is not at all obsolete'

SANJEEV KUMAR BIJLI, EXECUTIVE DIRECTOR, PVR INOX

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