Anguish for fans as tickets snapped up amid glitches

DURBAN is gearing for an epic football showdown with the Nedbank Cup final between arch-rivals Kaizer Chiefs and Orlando Pirates at Moses Mabhida Stadium on Saturday.

- LUNGANI ZUNGU

Fans from across the country flocked to Shoprite outlets yesterday to secure tickets for one of the continent's most anticipated derbies between the Soweto-based teams.

This resulted in snaking queues around Shoprite outlets, especially in Durban, in what has been billed as a "historic" clash between two powerhouse football teams, and a boon for the city's hospitality and related industries.

However, ticket sales were marred by technical issues. Computicket, the official ticket provider, experienced repeated system failures soon after sales opened at 10am.

Many fans, some of whom had taken the day off, were left frustrated as transactions failed or were completed without delivering tickets.

On X, Computicket explained, "Due to an overwhelming volume of traffic, we experienced temporary delays caused by pushback issues from our host system. These have since been resolved."