A happy ending at heartbreak hotel

COMPUTER SAYS NO: A botched booking caused untold misery for a traveller

- By MAISHA FROST

COMPUTER SAYS NO: A botched booking caused untold misery for a traveller

THE spirits were on a traveller's side when he called on Crusader to help with a bungled holiday cottage reservation that had come to a standstill with him £150 out of pocket.

The two-day stay Bill McKie booked for himself and his son last month was in Lyme Regis, Dorset. But when the confirmation came through it was for a hotel in Workington, Cumbria.

Both venues had one name in common but their addresses were completely different and Bill was confident he hadn’t slipped up when filling in the online form.