Dealership to refund R150 000 for defective Toyota Fortuner

A CAPE Town-based car dealership will refund a customer R150 000 for a Toyota Fortuner that developed defects on the day it was purchased.

- STAFF REPORTER

Shortly after being returned to the consumer following repairs, the same defects persisted, the National Consumer Commission (NCC) said.

The Competition Tribunal in a statement this week confirmed a settlement made between the NCC and TM Cars (PTY) Ltd, thereby making it an order of the Tribunal.

“The NCC investigated the consumer’s complaint, which revealed that on May 22, 2022, the consumer purchased a 2013 3.0 D-40 Toyota Fortuner and paid R225 000 to the supplier.

“On the same day, the vehicle developed certain defects and was returned to the supplier for repairs.