Good news for South Africans who are tired of spam calls

NEW regulations have been established which introduces a formal National Consumer Commission (NCC) opt-out registry for South Africans who are tired of spam calls.

- ZELDA VENTER

The Consumer Protection Act Amendment Regulations delivered the long-awaited operational framework, which administers the opt-out registry, mandating direct marketer registration and annual renewal, imposing monthly “cleansing” of marketing databases against the registry, and prohibiting marketing to consumers who have registered a preemptive block, with immediate effect.