Want to flip 80% outsourcing to 60% insourcing

What we have learned is that outsourcing not only created dependencies but also added layers of complexities between the consumers of our services—whether internal or external. As a result, we lost track of our innovation and our technicality.

- JENNIFER HARTSOCK

You have been at the helm of Cargill's data and digital transformation since 2022. How has the journey been?

When I took on this role, the firm was undergoing leadership changes. We had one of the very well-planned CEO successions. In fact, from June 1, we transitioned to a new organizational structure, consolidating our focus from five business areas to three.

When we talk about digital strategy, it's not separate from Cargill's overall strategy. A key component of this is leveraging data to drive that transformation.

What have been some of the key initiatives that you've taken and their impact?

Like many companies, over the past decade, we significantly outsourced our technical talent. However, to enable Cargill's strategy effectively, we need to be faster and more efficient—not just cost-effective. I emphasize that cost-effectiveness is not the primary driver here.