Travel operators stay nimble as monsoon throws plans off track

Tourists look for flex bookings, no-penalty cancellations, and weather insurance

- AKSHARA SRIVASTAVA

Travel platforms and tour operators are readying themselves to address a large number of weather-related challenges, from flight delays to consumer requests for rescheduling and cancellations, as the monsoon season sets in and brings with it several rain-related disruptions.

Flash floods in Himachal Pradesh due to a cloudburst, torrential rains in Uttarakhand and Odisha, and instances of inundation in cities like Mumbai, Chennai, and Bengaluru during most monsoon seasons are impacting traveller activity in tourist destinations, prompting them to opt for insurance coverage that includes weather disruptions.

"We are tracking forecasts, working closely with airlines, and building in flexibility for bookings and rescheduling as we see greater demand for packages that allow free cancellations or quick itinerary changes without penalty. Many hotels, too, are offering weatherproof experiences and easier check-in terms, which helps," said Rikant Pittie, chief executive officer (CEO) and co-founder at EaseMyTrip.