Retail GPT is as Easy as Conversing

Sadique Ahmed Mohamed, Founder & CEO, Pathfinder talks about RetailGPT and how it seeks to redefine retail for all stakeholders, including shoppers

-  Sandeep Kumar

Launched recently at the Phygital Retail Convention, RetailGPT by Pathfinder claims to revolutionise physical retail by creating personal digital avatars that simplify shopping through conversational AI.

As the retail sector continues to grow, RetailGPT represents a critical step forward, combining robust Al-driven insights with user-friendly technology to create experiences that are not only efficient but also engaging.

In an exclusive interaction with Shopping Centre News at Phygital Retail Convention 2024, Sadique Ahmed Mohamed, Founder & CEO, Pathfinder talks about RetailGPT and how it seeks to redefine retail for retailers, shopping malls, airports, and other players.

What is the concept of RetailGPT?

Retail GPT is a disruptive platform, which creates thousands of personal Artificial Intelligence (AI) for shoppers. It creates business AI for retailers and other stakeholders like shopping centres and airports.

It is based on the latest GenAI (Generative Artificial Intelligence), which is completely conversational in nature. With this, shoppers can discover stores or malls near them and look for products, through prompts.

Going ahead, they will be able to complete the transaction with just two prompts. This is where we are redefining how phygital commerce is going to be.

Can you elaborate?