Putting Employees First

Chalet Hotels' future-ready mantra rests on the pillars of meritocracy, empowerment, and sustainability.

- By AJITA SHASHIDHAR

OFFERING PERSONALISED SERVICES, knowing the food preference of guests, and paying attention to their minutest likes and dislikes are considered the hallmarks of a great hospitality brand. Sanjay Sethi, MD & CEO, Chalet Hotels, believes in creating a similar endearing culture within the organisation for his employees. “We have made sure we have an environment that fosters collaboration and ensures that our people are really happy with what they do,” he says.

This culture has helped Chalet Hotels secure the fourth position in Fortune India’s Future-ready Workplaces study this year.