APPRECIATION CAN INSPIRE ENGINEERS TO INNOVATE MORE AND BUILD BETTER PRODUCTS

Engineering culture makes a substantial contribution to the outstanding performance of top tech companies. It determines the hiring and job execution processes, both of which significantly affect the calibre of the finished product.

- Aanchal Ghatak

Ramkumar Venkatesan, CTO, Cashfree Payments, talks about how engineers witness first-hand the impact of their work, from both appreciation and negative feedback. It can be a game-changer. In the case of criticism, a direct interaction can often trigger solutions that are true innovations.

Please talk about your journey in the industry and an overview about it?

The fact that the products we created have impacted billions of people gives me a great sense of satisfaction. My journey has been really great, and being a part of great product companies over the years, working with great colleagues who have built great products, and being mentored by great leaders over the years have all contributed to this.

Additionally, the code I wrote is probably still being used to help our customers, which is satisfying. The Internet and mobile phones were just becoming commonplace when I first began out; I imagine that today's generation, who have witnessed much of this shift of the Internet truly entering every home and every person's life, may not even realise that those things did not exist a few years ago. So far, so good. I get a lot of knowledge from all the fantastic product companies I have the chance to deal with. We create products that have had a significant impact on billions of people, according to the executives I've worked with.

And it's been a rewarding career, and Cashfree has also given me a great opportunity to build FinTech for India, making India bank for the world. And it's a great opportunity that I'm loving.

How are you at Cashfree Payments making world-class software products under the Make in India initiative?