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Tech trouble ‘app'lies brakes on SmartBike

The New Indian Express

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April 05, 2022

Commuters say the SmartBike app is plagued by bugs, making it difficult to even lock and unlock the bicycles. There are problems with payment too

Tech trouble ‘app'lies brakes on SmartBike

THE Greater Chennai Corporation introduced SmartBike in February 2019 in a bid to address city's air pollution and traffic problems. However, glitches in the SmartBike mobile app is forcing users to opt for other modes of transportation. Glitches include issues with locking and unlocking, registration and payment.

The bikes are placed in docking stations across 109 locations in the city, primarily near metro stations. They all have a unique QR code, which one can scan in mobile phone to open the lock. After the ride, the bike can be returned to any docking station across the city.

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