A Reporter at Large - The Smear Factory

Rumors ruined Hazim Nada's business. Hackers told him who did it.

- By David D. Kirkpatrick

In the summer of 2017, Hazim Nada, a thirty-four-year-old American living in Como, Italy, received an automated text message from his mobile phone carrier: How was our customer service? Puzzled, he called a friend at the company. Someone impersonating Nada had obtained copies of his call history. A few weeks later, his account manager at Credit Suisse alerted him that an impostor who sounded nothing like Nada—he has a slightly nasal, almost childlike voice—had phoned and asked for banking details. “I started to feel like somebody was trying to scam me,” Nada told me.

Nada was the founder of a nine-year-old commodities-trading business, Lord Energy. The “Lord” stood for “liquid or dry,” because the company shipped both crude oil and such drygoods as cement and corn. He had carved out a lucrative niche by establishing unconventional routes: Libya to Korea, Gabon to Italy. By the summer of 2017, Lord Energy, which was based in Lugano, a Swiss city across the border from Como, had a satellite office in Singapore, another opening in Houston, and annual revenue approaching two billion dollars.