The evolution of Mastercard from a credit card company to a leader in digital payment technology

THE US-BASED GLOBAL payment and technology company, Mastercard's India Technology Hub is working to create several low-cost acceptance solutions, in partnership with different fintech startups, to accelerate the adoption of digital payments in the country. Sukanyya Misra, Senior Vice President, India Technology Hub at Mastercard shares the digital transformation journey and how using AI and ML is proving to a be a great way to make digital exchange safer and more seamless

- Sandhya Michu

Please tell us about the latest deployment of a tech project at Mastercard. What were the business pain points?

The India Technology Hub is Mastercard’s largest technology hub outside of the US. We work closely with global and regional technology and business teams to innovate and implement solutions. The India hub plays a major role in bringing many digital payment solutions and technologies to life. This is across a host of services such as payment safety, clearing solutions, processing, payment gateway services; powering Mastercard’s digital, marketing and loyalty programs and enhancing the employee digital experience. These teams play a critical role in developing solutions that make digital payments more accessible, safe, and secure for everyone.