Our expertise lies in the express logistics space, backed by a hub and spoke model

In this interview, Aneel Gambhir, CFO, Blue Dart, outlines the operational strategy of the company in the logistics sector that is increasingly tilting towards providing sustainable solutions and cost-efficient delivery

- Aneel Gambhir

Could you discuss in brief the recent announcement made by the company regarding the 9.6 per cent increase in average shipment price from January 1, 2022?

Our persistent need to consistently update our systems and processes has ensured that we remain one step ahead of the curve even during unprecedented times. To continue providing a resilient, reliable and efficient solution to customers, Blue Dart adjusts its prices annually, taking into account inflation, currency dynamics, fuel cost fluctuations, rising regulatory costs and other mandatory costs such as expenses related to compliance for the workforce with enhanced security regulations across the 35,000+ locations it services.

The general price increase (GPI) will be effective from January 1, 2022, with a shipment price increase of 9.6 per cent as compared to 2021, dependent on the shipping profile. Customers signing up from October 1 to December 31, 2021 will not be impacted by the price increase. We want to make sure that our customers receive high-quality service and the annual increase enables us to sustain service quality and various cost increases.

According to the global outlook on the logistics industry, companies will be focusing more on ‘green logistics’. How does Blue Dart plan to adopt this trend?