AI, ethics, and the future of care

AI is shaking up healthcare, but it's not all about tech. It's about clean data, sharp minds, and ethical care. From smarter classrooms to stronger laws, the future is forming— one algorithm, one insight, one informed consent at a time

- Preeti Anand [e-mail]

In the fast-evolving landscape of healthcare management, one academic voice is helping decode the real impact of Artificial Intelligence (AI), beyond the jargon. Dr. Poonam Chauhan, Program Director for the MBA in Healthcare Management, K J Somaiya Institute of Management, brings a grounded yet forward-thinking perspective on how AI is reshaping patient care, ethics, education, and the future of the industry itself. In this conversation, she unpacks the big questions, and the even bigger shifts.

AI, ethics, and the future of care

In India's healthtech space, Artificial Intelligence (AI) is no longer a future buzzword, it's a living, breathing part of patient care, diagnostics, and the way tomorrow's professionals are being trained. At the heart of this shift is a quiet but firm belief: healthcare must be smarter, more accessible, and deeply human at its core.

AI is rising as a mix of promise, pressure, and persistent learning. And the path ahead? It's layered with messy data, ethical hurdles, and the urgency to train a new generation of thinkers who won't just adapt to change—they'll help define it.

Data: Powerful, but dangerously fragmented

One of the biggest obstacles to building impactful AI in healthcare isn't the algorithm. It's the input. Data, despite being everywhere, remains scattered, disintegrated, and coded without uniformity. The lack of standardized practices creates friction before an Al model can even begin training.