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Police warn of new insurance services scam; over $21m lost in 6 months

The Straits Times

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August 31, 2025

In just six months, more than $21 million was lost to insurance services scams here, a new scam variant that emerged in 2025.

- Nadine Chua

There were 791 such cases in the first half of 2025, said the police on Aug 30 in releasing the mid-year scam statistics.

Scammers would impersonate officers from companies such as "NTUC" and UnionPay and convince victims they have existing insurance packages. To cancel these packages, scammers would ask victims for personal details and to transfer money for the cancellation to be verified.

Victims would be promised a refund after their insurance package is cancelled, but they would realise they were duped after making multiple transfers without receiving the promised refunds.

Insurance services scams did not surface in the police's 2024 annual scams brief, but are now ranked seventh among the top 10 scams of concern in the first half of 2025.

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