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Libellous chatbots could be Al's next big legal headache

The Straits Times

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November 18, 2025

Companies from Google and Meta to OpenAl are getting sued for defamation.

Libellous chatbots could be Al's next big legal headache

For all the advances in artificial intelligence (AI) over the past few years, even the cleverest chatbots still spout nonsense from time to time. In most cases, this is but a mild irritation. Sometimes, however, it can get their makers into trouble.

When recently asked if Ms Marsha Blackburn, a Republican senator, had been accused of rape, Gemma, an AI developed by Google, replied that in 1987 a state trooper had said she "pressured him to obtain prescription drugs for her and that the relationship involved non-consensual acts". Ms Blackburn had never faced such an allegation.

The senator was understandably displeased with the AI, and in late October sent Google a letter arguing that the tech giant should "shut it down until you can control it". Google quickly removed Gemma from its line-up, and said that the AI had been intended for use only by developers and researchers.

Ms Blackburn is one of several high-profile people to have recently complained of being defamed by a chatbot.

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