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'Sallapam' to be lifeline for senior citizens battling loneliness

The New Indian Express Kochi

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June 19, 2025

HER vacant apartment seemed to mirror the emptiness in Kamalamma's life—the silence a constant reminder of her loneliness. Though it's been 15 years since losing her partner, the ache still lingers. The 75-year-old's children, settled abroad, call her regularly, but it's not the same as sharing laughter and tears with someone who's always present.

- SOVI VIDYADHARAN @T'Puram

The maid's visits provide the occasional respite, but Kamalamma's heart yearns for a meaningful connection. Now, hope is on the horizon. The 'Sallapam' project, of the state social justice department, aims to bridge the gap between senior citizens like Kamalamma and the world outside.

Announced by Social Justice Minister R Bindu recently, the project envisages trained social workers to become 'phone friends' of senior citizens, offering them a listening ear, empathy, and companionship. The plan is to integrate 'Sallapam' with the 'Elderline' helpline number—14567—for senior citizens so that tele-counsellors can follow up on those who need additional psycho-social support.

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