Dialog AI Empowers Sri Lanka’s SMEs to Grow Smarter

Small and medium enterprises (SMEs) are the backbone of Sri Lanka’s economy, forming the vast majority of the business sector.

- 

Yet many entrepreneurs struggle to access digital tools that truly work for them, especially when most global platforms are built primarily for English speakers. Dialog AI — the country’s first trilingual generative AI platform — is stepping in to bridge this gap, available free for all Dialog customers with no data charges.

What sets Dialog AI apart is its localisation for Sri Lankan users. Unlike global large language models (LLMs), it is built to reflect local context and culture. Its responses in Sinhala and Tamil are sharper, clearer, and more relevant than those of other AI tools, and it even supports informal blends like Singlish and Tanglish. This means entrepreneurs can interact with AI in the way they naturally speak — whether drafting a marketing pitch in Sinhala, clarifying a supplier contract in Tamil, or mixing languages casually in conversation.