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Rail passengers to get new train ticket website backed by government

The Guardian

|

January 23, 2025

An online train ticket retailer backed by the government will be created, the Department for Transport (DfT) has announced, with the aim of simplifying the process of buying tickets from different rail operators.

- Joanna Partridge

However, the service will only be available once Great British Railways (GBR) has been established, which is not expected to take place until late 2026 at the earliest.

The DfT said the online retail service would bring together individual train operators' ticket websites and would "work alongside a thriving private sector retail market, where all rail retailers can compete in an open and fair manner".

Private-sector ticket retailers, including companies such as Trainline, Rail Europe and TrainPal, will "continue to play a key role in driving growth through innovation and investment and encouraging more people to choose rail", the DfT added.

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