Council Al tool transforming care departments

A COUNCIL has committed £150,000 towards the use of an Artificial Intelligence (AI) powered tool which will be employed in adults and children's care departments.

- By STUART ARNOLD

Redcar and Cleveland Council described how the money spent on a two year subscription to 'Magic Notes' - £60,000 in year one and £90,000 in year two - could be "transformational" in the way services were delivered.

A spending decision report said it would save staff time and also improve the timeliness and accuracy of data entry inputted into systems operating in the two directorates.

It said: "The belief is this revenue expenditure will be transformational to the services delivered in adult and children's [care]."

It also said: "It may be that in the long term the use of Magic Notes could generate cash savings, but this will not be known until its use is [fully] embedded."

Magic Notes is an Al-powered meeting summarisation tool designed for social workers which records, transcribes and summarises meetings, generating detailed write-ups.

The designated decision report, which was recently signed off by the council's cabinet, said these were suited to the likes of care and rehousing assessments.