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Is your workplace ignoring the mental health crisis?

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May 14, 2025

BEHIND forced smiles and late-night emails, a devastating crisis is unfolding in South African workplaces.

- SANJITH HANNUMAN

Is your workplace ignoring the mental health crisis?

Mental health isn’t just a personal struggle — it’s a business emergency costing our economy R235 billion annually.

Yet most companies continue treating psychological well-being as an afterthought rather than a strategic imperative.

The harsh reality? Your workplace’s approach to mental health isn’t just affecting morale - it’s systematically destroying productivity, talent retention, and ultimately, profitability.

Are you prepared to keep losing your best employees to burn-out? If not, it’s time to confront the uncomfortable question: What's the real cost of ignoring mental health, and what must be done about it now?

The business case: why mental health is a bottom-line issue

1. The numbers don’t lie - counting the cost:

Mental health impacts follow unavoidable business mathematics:

Productivity: The World Health Organization estimates 12 billion working days are lost annually to anxiety and depression globally.

Presenteeism: Workers showing up, but under-performing due to mental distress costs South African companies R96 500 per employee yearly.

Retention: Replacing skilled employees lost to burn-out costs 150%-200% of their annual salary in recruitment, training and lost institutional knowledge. Yet most South African businesses continue failing on all three fronts:

Reactive approach: Many organisations only address mental health after a crisis, missing crucial prevention opportunities.

Inadequate resources: The average company spends 250 times more on physical safety than psychological well-being, despite comparable business impact.

Stigma persistence: One-third of South African workers hide mental health struggles for fear of career repercussions, delaying intervention until conditions become severe.

2. The perfect storm - South Africa's unique challenges:

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