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Uniform partner code to shake up digital giants

Mint Mumbai

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October 07, 2025

taken to the streets to protest against alleged highhanded practices, forcing the government to mediate.

Uniform partner code to shake up digital giants

BIS will form standards to assess partners across sectors such as ride-hailing, food delivery, e-commerce and homestays

According to one of the three people cited above, this highlights a gap in the system, where some workers receive clear rules and benefits while others face inconsistent or unclear treatment, requiring standardized guidelines.

“The proposed standard seeks to create a transparent and fair framework for both workers and consumers by defining parameters for partner evaluation, grievance redressal, feedback systems, and privacy safeguards,” the person said.

BIS will study global benchmarks and best practices, including those developed by national standards bodies in other countries, and incorporate them suitably to ensure the Indian standards are world-class, the second person added.

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