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GenAI to improve banking operations

Mint Hyderabad

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March 14, 2025

Generative artificial intelligence (GenAI) is poised to improve productivity levels of Indian financial services by 34 to 38% by 2030 and up to 46%, specifically for banking operations, said an EY report.

The report titled 'How much productivity can GenAI unlock in India? The Aldea of India: 2025' emphasized that GenAI is reshaping India's financial services landscape, driving significant advancements in customer engagement, operational efficiency and ris

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