Rewiring Trust through Transparency

Through a powerful fusion of technology and transparency, Rourkela's Anusandhan Portal is redefining policing by placing real-time FIR updates just a click away, leading to good governance

- ANIL SWARUP

In the evolving landscape of law enforcement, digital transformation plays a pivotal role in ensuring transparency, accountability, and efficiency. The Anusandhan Portal, an innovative initiative developed by the Rourkela Police District under the Sundargarh District of Odisha, stands out as a beacon of digital reform in the Indian policing system.

Designed to provide proactive information regarding the status of investigations, the portal has also strengthened internal monitoring mechanisms, aligning with the broader objectives of good governance and public trust.

The new criminal laws were implemented across India with effect from July 1, 2024. These laws aim to ensure expedient investigation and trial, along with making the system more transparent and accountable.

One such mandate is under Section 193 (3) (ii) BNSS, which requires the investigating officer to provide the status of the investigation to the complainant within 90 days, by any means including electronic communication.

The Anusandhan Portal is one such initiative conceptualised with this mandate in mind. It also addresses grievances raised by the general public during community interactions.

During interactions with members of the public at various police stations by senior officers, it was observed that updates on investigations following FIR registration were not being provided.

Such updates, if regularly shared, could significantly improve public trust. Hence, to reduce the opacity surrounding the investigation process and to enhance transparency, accountability, and public service delivery, the Anusandhan Portal was launched on February 14, 2025 by the Rourkela Police District with the help of the NIT Rourkela Automation Team.