BRIDGING GENERATIONAL GAPS IN WORKPLACE WITH AI

AI helps young workers manage their finances by improving knowledge & supporting better decisions

- DR DEBANGA RAJ NEOG

With Gen Z (born 1997-2012) and millennials (born 1981-1996) accounting for a growing workforce share, the workforce is dramatically shifting. Their issues such as lack of connection at the workplace, financial instability, and discontent with workplace management emphasize more general generational disparities in expectations, communication preferences, and values. Innovative approaches are required to address these issues and AI has emerged as a promising tool. AI may increase productivity and engagement by automating procedures, personalizing solutions, and analyzing vast volumes of data.

The generational divide in the workplace is not a recent development. Significant changes were brought about by industrialization and globalization in the 20th century. Gen X (born 1965-1980) and Baby Boomers (born 1946-1964) grew up in comparatively stable economic times and followed conventional, hierarchical job systems. Gen Z and millennials, on the other hand, have had to deal with a gig economy (short-term work and services), swift technical improvements, and unstable economic conditions.

The liberalization of the economy in the 1990s in India sparked a competitive, international labor market that widened generational divides even more. The goals of the younger generation have been influenced by these historical changes, which strongly emphasize adaptability, diversity, and creativity. Younger employees, for example, frequently look for remote or hybrid work arrangements because they want flexibility and companies to embrace inclusive practices like diverse recruiting policies and collaboration technologies that accommodate different communication styles, including online audiovisual interactions.