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Insurance firm fined ₹69k for denying claim

Hindustan Times Chandigarh

|

February 11, 2025

COURT FOUND THAT THE FIRM HAD ACTED ARBITRARILY IN REJECTING THE INSURANCE CLAIM

- HT Correspondent

CHANDIGARH: "It has become a common practice for insurance companies to show all kinds of green pastures to the customers at the time of selling policies, but when it comes to payment of claims, they invent all sorts of excuses to deny them," observed the consumer court while delivering a stinging rebuke to Aditya Birla Health Insurance on Monday.

The District Consumer Disputes Redressal Commission-2, Chandigarh, in a scathing order, directed Aditya Birla Health Insurance to reimburse the medical expenses incurred by the insured, Sanjeev Rana, and also pay ₹15,000 as compensation for mental harassment and litigation costs.

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