Healthcare embraces Al in cloud

Apollo Hospitals and Indira IVF see better patient outcomes

- SUDHIR CHOWDHARY

HANDWRITTEN PRESCRIPTIONS, WHITEBOARD duty charts at nursing stations and even upskilling courses for medical and non-medical staff in classroom settings could soon be a thing of the past at Apollo Hospitals. While its telemedicine initiative, Apollo Telehealth, is the poster-boy of the digital transformation in healthcare, transforming the way patients and healthcare professionals interact, at the backend, Apollo Hospitals has taken a giant leap forward into the world of cloud with the goal of a paperless human resource (HR) department.

"Over the next five to ten years, we foresee a quantum leap in healthcare access, facilitated by the integration of technology in every aspect of healthcare," said Sangita Reddy, joint managing director, Apollo Hospitals.

With over 40,000 employees across its 71 hospitals, the Prathap Reddy-founded healthcare chain is fulfilling the talent management and learning and development needs of its staff using artificial intelligence (AI) and cloud. By implementing Oracle HCM (human capital management), a HR solution tailored for the healthcare industry, it has been able to identify the training needs of doctors and nurses across multiple formats and develop and host these modules on the Oracle Learning Cloud. Proactively closing skill gaps, it helps adjust compensation for workers as they upskill, gain new credentials, and progress into the next level of their careers.