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'Adopting AI is essential — there's no room for delay'

Financial Express Chennai

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February 18, 2026

Anthropic's new AI tool triggered a selloff in Indian IT stocks due to fears about Al's power to undercut traditional IT services.

- • MIHIR SHUKLA, CO-FOUNDER, CHAIRMAN & CEO, AUTOMATION ANYWHERE

“IT services companies are already transforming — smaller firms can pivot faster than larger ones, but rapid change is imperative for all,” said Mihir Shukla, co-founder, chairman and CEO of Automation Anywhere, a San Jose, California-based software company that specialises in Al-powered robotic process automation.With deep expertise in global processes, India's GCCs are well positioned to lead AI and automation initiatives, he told Sudhir Chowdhary at the India AI Impact Summit. Excerpts:

Do you see the ongoing AI shift has something bigger than the industrial revolution?

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