100 000 PATIENTS CAUGHT IN WC SURGERY BACKLOG CRISIS

Elderly woman's family appeals for help

- GENEVIEVE SERRA

A 77-YEAR-OLD Lavender Hill woman is one of close to 100000 patients in the province and 5077 at Groote Schuur Hospital who are suffering because of the surgery backlog which has its roots in the disruptions caused by the Covid-19 pandemic and daily pressures of high trauma intake.

For seven months, the family of Elizabeth Williams have been engaging with management at Groote Schuur Hospital, pleading that their mother, who has vocal cord palsy, be allowed elective surgery.

They claim she suffers regularly from vomiting and choking, with her tracheostomy now having a foul smell, pus, and blood, with them fearing a worsening infection or condition.

They are calling for immediate medical attention, citing it is vital to prevent serious complications like aspiration or pneumonia.

"Despite having vocal cord palsy and being repeatedly turned away from scheduled surgery, GSH has failed to provide adequate care or followup," said Williams' daughter, Glenda Williams."

"In May 2025, after contacting GSH, I was promised an investigation and resolution. However, seven months later, I have received no substantive response or action, despite multiple followup emails.

"The medical manager and a professor also promised a followup after a May 30 meeting, which never occurred. The medical manager only contacted me on December 5 to request an assessment after learning I had involved the media.

"I have lost confidence in GSH due to these unfulfilled promises and feel any gestures are empty, especially since GSH indicated surgery is not imminent."